Workplace Performance and Learning

If your organization has a specific performance challenge, The T-R Group Inc. can work with you to design a customized solution. Our experience includes:

  • Employee attitude and job satisfaction surveys
  • Training and development program assessment, design, delivery, and evaluation
  • Design of performance management programs
  • Customizing 360 feedback tools
  • Team building and group process facilitation
  • Assisting with organizational change
  • E-learning and blended learning program design
  • Design of training manuals, job aids and specialty content training programs
Workplace Performance

Our interactive workplace learning programs are designed to help you improve performance through new learning and sustained attitude and behavioural change. We work in partnership with you to set specific learning outcomes with measurable results.

Our most popular workshop titles...

Career Development

  • Career Development Planning
  • Determining Your Career Interests Using the Strong Inventory

Business Writing

  • Writing Letters, Memos & E-mails
  • Writing Effective Business Reports
  • E-mail Etiquette
  • Writing Effectively: Focusing On the Customer (self-study)
  • Writing Effectively: Focusing On the Customer (e-learning)
  • Strategic Business Writing
  • Sales Proposals that Sell
  • Writing to Fit Your Brand Image
  • Impactful Briefing Notes

Conflict Management

  • Managing Difficult Conversations
  • Conflict Management: A Win-Win Approach
  • The Conflict Fluent Manager: How To Handle Employee Conflict

Coaching

  • The Power of Coaching Conversations
  • The Fundamentals of Coaching
  • Leader as Coach

Interpersonal Skills

  • Communication Skills for Customer Service Personnel
  • A Coach-Approach to Conversation
  • Are You Listening or Just Hearing Me?
  • Understanding Personal Listening Approaches
  • Determining Your Personality Preferences :Using the MBTI
  • Determining your Personality Preferences: using the MBTI Step 2
  • Determining Your Emotional Intelligence
  • Emotional Intelligence: Impact In the Workplace
  • Enhancing Your People Skills with Behavioural Styles

Leadership & Management Development

  • Leader as Coach
  • Leading Productive Work Groups
  • Managing Innovation in Workgroups
  • Leadership in Action
  • Human Resource Compliance for Operational Supervisors & Managers
  • Managing Performance Feedback
  • How to Hire and Interview Employees
  • Conducting Legal Workplace Investigations

Presentation & Facilitation

  • Powerful Presentation Skills
  • Building Powerful PowerPoint Presentations
  • Focused-Customer Service and Sales Skills
  • Designing Instruction: Training Adults in the Workplace
  • Enhancing Your Media Image and Access

Learning to Learn

  • The Learners Toolkit
  • Writing CNSC Exams

Teams

  • It Takes All Types (MBTI Based)
  • Team Skills for Intact Teams
  • The Team Preference Program: Making Teams Work

 

 

Did You Know?

"Telling is not learning. Workshop participants and learners construct new meaning through relevant learning experiences gained from course and workshop material. Our job is to create meaningful developmental learning experiences."

Source: (Dr. Vern Belos,
Facilitator, The T-R Group Inc.)

At The T-R Group Inc., we design learning experiences based on five-principles:

  • We make learning real. We work with real workplace problems and work toward real learning and real workplace solutions.
  • We don't tell learners how to think. We help them improve their thinking about the material.
  • We don't impart information. We help learners construct knowledge in their own context.
  • We allow learners to practice, and provide them with feedback and guidance on how they might approach their new learning
  • We treat learners with respect by validating their experiences and helping them In the context of the learned experience.